Privacy Policy

General Information

This document defines the principles of the Privacy Policy in the Online Store (hereinafter referred to as the "Online Store"). The Administrator of the Online Store is CORPORATION DANTE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, entered into the register of entrepreneurs of the Central Register and Information on Economic Activity kept by the Minister of Development, at ul. MariiI Jaremy, no. 1, lok. 8, Kraków, postal code 31-318, NIP: 9452250763, REGON: 520646389..

The words used in capital letters have the meaning given to them in the regulations of this Online Store.

Personal data collected by the Online Store Administrator are processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ EU L 119, p. 1), hereinafter referred to as: GDPR.

The Online Store Administrator makes special efforts to protect the privacy and information provided to him, concerning the Online Store Customers. The Administrator selects and applies appropriate technical measures, including programming and organizational measures, with due diligence, ensuring the protection of processed data, in particular protects data against unauthorized access, disclosure, loss and destruction, unauthorized modification, as well as against their processing in violation of applicable law.

The addressee of the possibility of using the Goods and Services available on the website are not children under the age of 16. The personal data administrator does not envisage the intentional collection of data concerning children under the age of 16.

Personal data

Personal data administrator

The administrator of your personal data is:

CORPORATION DANTE

LIMITED LIABILITY COMPANY,

ul. MariiI Jaremy, no. 1, lok. 8,

Krakow, postal code 31-318

In the matter of your personal data, you can contact the Personal Data Administrator by:

e-mail: rowerbaza@gmail.com

traditional mail: ul. MariiI Jaremy, no. 1, lok. 8, Krakow, postal code 31-318.

telephone: +48 792252154

Purposes and legal basis of personal data processing

The personal data administrator processes your personal data for the following purposes and scope:

taking action before concluding a contract at your request (e.g. setting up an account), i.e. data provided in the registration form in the Online Store, i.e. e-mail address and password set, gender; if the Account is registered via an external authentication service (e.g. Google+, Facebook) we collect your name and surname, and if you register when purchasing Goods, we collect your name and surname and data provided for the purpose of order fulfillment, such as shipping address; in order to provide Services requiring the creation of an Account, such as: maintaining order history, informing about the status of order fulfillment, we process your data provided in the Account and when purchasing Goods; in order to provide Services that do not require the creation of an Account and purchase of Goods, i.e. browsing the websites of the Online Store, searching for Goods, we process personal data concerning your activity in the Online Store, i.e. data concerning the Goods you have browsed, data concerning the session of your device, operating system, browser, location and unique ID, IP address;

in order to perform the contract for the sale of Goods (e.g. delivery of ordered Goods), we process personal data provided by you when purchasing Goods, such as name and surname, e-mail address, address details, payment details, and if you make a purchase via an Account, an additional password; Payments are handled by PayPro SA. with its registered office in Poznań at ul. Pastelowa 8, postal code: 60-198, KRS: 0000347935; in order to collect statistics on the use of individual functionalities available in the Online Store, to facilitate the use of the Online Store and to ensure the IT security of the Online Store, we process personal data relating to your activity in the Online Store and the amount of time spent on each of the subpages in the Online Store, your search history, location, IP address, device ID, data relating to your web browser and operating system;

in order to determine, pursue and enforce claims and defend against claims in court proceedings and other enforcement bodies, we may process your personal data provided when purchasing Goods or setting up an Account and other data necessary to prove the existence of a claim or which result from a legal requirement, court order or other legal procedure;

in order to consider complaints, complaints and requests and answers to Customers' questions, we process the personal data provided by you in the contact form, complaints, complaints and requests, or in order to answer questions included in another form and some personal data provided by you in the Account, as well as data regarding the order of the Goods and other Services provided by us that are the reason for the complaint, complaint or request and data contained in the documents attached to the complaint, complaints and requests;

for the purpose of marketing our Goods and Services and our customers and partners, including remarketing, we process the personal data provided by you when creating the Account and its update, data regarding your activity in the Online Store, including orders, which are registered and stored via cookies, in particular order history, search history, clicks in the Online Store, login and registration dates, history and your activity related to our communication with you. In the case of remarketing, we use data about your activity in order to reach you with our marketing messages outside the Online Store and we use the services of external suppliers for this purpose. These services consist of displaying our messages on websites other than the Online Store. Details on this can be found in the provisions on Cookies;

in order to organize competitions and loyalty programs, i.e. notifications of collected points, notifications of winnings and advertising our offer, we use your personal data provided in the Account and when registering for a competition or loyalty program. Detailed information on this subject is provided each time in the terms of participation of a given competition or loyalty program;

for the purpose of market and opinion research by us or our partners, i.e. information about the order, your data provided in the Account or when purchasing the Goods, e-mail address. Data collected as part of market research and opinion research are not used by us for advertising purposes. Detailed instructions are provided in the information about a given survey or in the place where you enter your data.

Categories of relevant personal data

The Personal Data Administrator processes the following categories of relevant personal data:

contact details;

data regarding activity in the Online Store;

data regarding orders in the Online Store;

data regarding complaints and applications;

data concerning marketing services.

Voluntary provision of personal data

Providing the required personal data by you is voluntary and is a condition for the provision of services by the Administrator of personal data via the Online Store.

Data processing time

Personal data will be processed for the period necessary to fulfill orders, services, marketing activities and other services performed for the Client. Personal data will be deleted in the following cases:

when the data subject requests their deletion or withdraws the consent granted;

when the data subject does not take action for over 10 years (inactive contact);

after obtaining information that the stored data is outdated or inaccurate.

Some data in the scope of: e-mail address, name and surname, may be stored for the next 3 years for evidentiary purposes, consideration of complaints, grievances and claims related to the services provided by the Online Store - this data will not be used for marketing purposes.

Data concerning orders for paid Goods and services, competitions and loyalty programs will be stored for a period of 5 years from the date of delivery of the order.

We store data on unlogged Customers for a period corresponding to the life cycle of cookies saved on devices or until they are deleted from the Customer's device by the Customer.

Your personal data regarding preferences, behaviors and selection of marketing content may be used as a basis for making automated decisions in order to determine the sales opportunities of the Online Store.

Recipients of personal data

We transfer your personal data to the following categories of recipients:

state authorities, e.g. prosecutor's office, Police, PUODO, President of the UOKiK, if they ask us for it,

service providers that we use to run the Online Store, e.g. to fulfill an order. Depending on the contractual arrangements and circumstances, these entities act on our behalf or independently determine the purposes and methods of their processing.

to the entity providing IT services in the scope of issuing, maintaining and providing access to e-receipts, the telephone number or e-mail address of the Client, which may be processed for the purposes of:

verification whether a given telephone number or e-mail address has been registered in the entity providing services' own products, and in the case of positive verification, making available to the Client within these products the view of e-receipts and additional information from the process of issuing them

sending text messages and other notifications to Customers confirming the issuance of an e-receipt to the IT system of the entity providing IT support for e-receipts.

List of service providers we use to run the Online Store:

ENTITY

PURPOSE

Santander Consumer Bank S.A.

Making payments in the e-Raty Santander Consumer Finanse system.

Credit Agricole Bank Polska Spółka Akcyjna with its registered office in Wrocław

Making payments in the Raty Credit Agricole system.

LeaseLink

Making payments through leasing.

Ceneo sp. z o.o. with its registered office in Poznań

Informing Customers about the store in which they will buy the product they are looking for, what sales conditions the store offers and what opinion it has among Customers.

Sales Intelligence S.A. with its registered office in Gdynia

Informing Customers about the store in which they will buy the product they are looking for, what sales conditions the store offers and what opinion it has among Customers. Operator DHL Express (Poland) sp. z o.o. with its registered office in Warsaw

Order fulfillment.

Operator DPD Polska sp. z o.o.

Order fulfillment.

Operator InPost S.A. with its registered office in Krakow

Order fulfillment.

Operator „RUCH” S.A. with its registered office in Warsaw

Order fulfillment.

Ambro Express Sp. z o.o. Sp. K.

Order fulfillment.

Google Inc. (Google Cloud, Google Analytics, Google Analytics 360, Fabric Software) with its registered office in the USA

Measurement of traffic on websites, reporting of application errors, creation of statistics.

Google Inc. with its registered office in the USA

Determining the profile of Customers – Google AdSense and Google Adwords.

Google Inc. with its registered office in the USA

Analyzing Customer activity.

Google Ireland Ltd (Google Adwords, Double Click Manager, Double Click Search, Remarketing Service, Firebase) based in Ireland

Measuring the effectiveness of advertising campaigns, managing advertising campaigns.

Facebook Ireland based in Ireland

Popularization of the Online Store using the social networking site Facebook.com.

PayPro SA Settlement Agent

Payment execution.

Rights of the data subject

Based on the GDPR, you have the right to:

request access to your personal data;

request rectification of your personal data;

request deletion of your personal data;

request restriction of the processing of personal data;

object to the processing of personal data;

request transfer of personal data.

The personal data controller shall provide you with information on the actions taken in connection with your request without undue delay - and in any case within one month of receiving the request. If necessary, the monthly period may be extended by another two months due to the complex nature of the request or the number of requests.

In each case, the Personal Data Administrator will inform you of such extension within one month of receiving the request, stating the reasons for the delay.

Right of access to personal data (Article 15 of the GDPR)

You have the right to obtain information from the Personal Data Administrator as to whether your personal data is being processed.

If the Administrator processes your personal data, you have the right to:

access personal data;

obtain information on the purposes of processing, categories of personal data being processed, recipients or categories of recipients of such data, the planned period of storing your data or the criteria for determining this period, your rights under the GDPR and the right to lodge a complaint with the supervisory authority, the source of such data, automated decision-making, including profiling and the safeguards used in connection with the transfer of such data outside the European Union;

obtain a copy of your personal data.

If you wish to request access to your personal data, submit your request to the following address: rowerbaza.pl.

The right to rectify personal data (Article 16 of the GDPR)

If your personal data is incorrect, you have the right to request that the Administrator immediately rectify your personal data.

You also have the right to request that the Administrator supplement your personal data.

If you want to request that your personal data be rectified or supplemented, submit your request to the following address: rowerbaza.pl.

If you have registered in the Online Store, you can rectify and supplement your personal data yourself after logging in to the Online Store.

The right to delete personal data, the so-called "right to be forgotten" (Article 17 of the GDPR)

You have the right to request that the Administrator of personal data delete your personal data when:

Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

you have withdrawn a specific consent, to the extent that the personal data were processed based on your consent;

Your personal data were processed unlawfully;

you have objected to the processing of your personal data for direct marketing purposes, including profiling, to the extent that such processing of personal data is related to direct marketing;

you have objected to the processing of your personal data in connection with the processing necessary for the performance of a task carried out in the public interest or the processing necessary for the purposes resulting from the legitimate interests pursued by the Personal Data Administrator or a third party.

Despite the request to delete personal data, the Personal Data Administrator may process your data further in order to determine, pursue or defend claims, about which you will be informed.

If you want to request the deletion of your personal data, submit your request to the following address: rowerbaza.pl.

The right to request the restriction of the processing of personal data (Article 18 of the GDPR)

You have the right to request the restriction of the processing of your personal data when:

you question the accuracy of your personal data - the Personal Data Administrator will limit the processing of your personal data for a period allowing for the verification of the accuracy of this data;

when the processing of your data is unlawful, and instead of deleting your personal data, you request the restriction of the processing of your personal data;

your personal data is no longer needed for the purposes of processing, but it is needed to determine, pursue or defend your claims;

when you have objected to the processing of your personal data – until it is determined whether the legitimate interests of the Personal Data Administrator override the grounds indicated in your objection.

If you wish to request the restriction of the processing of your personal data, submit your request to the following address: rowerbaza.pl.

The right to object to the processing of personal data (Article 21 of the GDPR)

You have the right to object at any time to the processing of your personal data, including profiling, in connection with:

processing necessary for the performance of a task carried out in the public interest or processing necessary for the purposes resulting from the legitimate interests pursued by the Personal Data Administrator or a third party;

processing for the purposes of direct marketing.

If you wish to object to the processing of your personal data, submit your request to the following address: rowerbaza.pl.

The right to request the transfer of personal data (Article 20 of the GDPR)

You have the right to receive your personal data from the Personal Data Controller in a structured, commonly used, machine-readable format and to send it to another personal data controller.

You can also request that the Personal Data Controller send your personal data directly to another controller (if technically possible).

If you want to request the transfer of your personal data, submit your request to the following address: rowerbaza.pl

The right to withdraw consent

You can withdraw your consent to the processing of your personal data at any time.

Withdrawal of consent to the processing of personal data does not affect the lawfulness of the processing carried out on the basis of your consent before its withdrawal.

If you want to withdraw your consent to the processing of your personal data, submit your request to the following address: rowerbaza.pl or use the appropriate functionalities in the Account.

Complaint to the supervisory authority

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of alleged infringement.

In Poland, the supervisory authority within the meaning of the GDPR is the President of the Personal Data Protection Office (PUODO).

"Cookies" files

General information

When browsing the websites of the Online Store, "cookies" files are used, hereinafter referred to as Cookies, i.e. small text information that is saved on your end device in connection with the use of the Online Store. Their use is aimed at the correct operation of the websites of the Online Store.

These files allow you to identify the software used by you and to customize the Online Store individually to your needs.

"Cookies" files usually contain the name of the domain from which they originate, the time of their storage on the device and the assigned value.

Security

The "cookies" files we use are safe for your devices. In particular, it is not possible for viruses or other unwanted software or malware to enter your devices via "cookies".

Types of "cookies"

We use two types of cookies:

Session cookies: they are stored on your device and remain there until the end of the browser session. The saved information is then permanently deleted from your device's memory. The session cookie mechanism does not allow for the collection of any personal data or any confidential information y from your device.

Persistent cookies: they are stored on your device and remain there until they are deleted. Ending a given browser session or turning off your device does not delete them from your device. The persistent cookie mechanism does not allow for downloading any personal data or any confidential information from your device.

Purposes

We also use "cookies" files from external entities for the following purposes:

configuration of the Online Store;

creation of statistics that help understand how Online Store Customers use websites, which allows for improving their structure and content via Google Analytics analytical tools, which are administered by Google Inc. based in the USA. The Google Privacy Policy is available at the following links: http://www.google.com/intl/pl/policies/privacy/, http://www.google.com/intl/pl/policies/privacy/partners/;

presenting and expressing opinions on the websites of the external website Ceneo.pl, which is administered by Ceneo.pl sp. z o.o. with its registered office in Poznań, Cookie Policy available at the following link: http://info.ceneo.pl/polityka_plikow_cookies.

To learn about the principles of using Cookies, we recommend that you read the privacy policies of the above-mentioned companies.

Cookies may be used by advertising networks, in particular the Google network, to display advertisements tailored to your preferences. For this purpose, information about how you navigate the network or the time of using the website may be saved.

To view and edit information about your preferences collected by the Google advertising network, you can use the tool available at the link https://www.google.com/ads/preferences/.

Using the settings of the web browser or using the service configuration, you can independently and at any time change the settings for Cookies, specifying the conditions for their storage and access by Cookies to your device. You can change these settings to block automatic handling of Cookies in the settings of the web browser or to inform about their placement on your device each time. Detailed information about the possibilities and methods of handling Cookies is available in the settings of your software (internet browser).

In order to use Google tools / YouTube / DoubleClick, your personal data may be transferred to the United States, where Google LLC servers are located.

Google LLC is listed in the list of entities participating in the Data Privacy Framework program (link: https://www.dataprivacyframework.gov/s/participant-search), therefore the protection of personal data is adequate in relation to the regulations in force in the European Union, in accordance with Commission Implementing Decision (EU) C(2023) 4745 of 10 July 2023 on the adequate level of protection of personal data in accordance with the EU-US Data Privacy Framework (link: https://commission.europa.eu/system/files/2023-07/Adequacy%20decision%20EU-US%20Data%20Privacy%20Framework_en.pdf).

Google reCAPTCHA v.3

The website uses Google reCAPTCHA v.3 offered by Google Ireland Limited ("Google"), a company registered and operating under Irish law (registration number: 368047), with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland - to monitor user interactions on the website.

You can find more information about the terms of use and data protection on the following website https://policies.google.com/terms?hl=pl and https://policies.google.com/privacy?hl=pl